Returns & Exchanges

At AKT London, we want you to feel confident in your purchase, which is why we offer a 30-day return window for items in their original, unused condition. If your order isn't a perfect fit, our streamlined process ensures a quick exchange or refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all protective seals are intact and the pre-paid shipping label is clearly attached.

• 3.
  Drop Off Locally

  Take your package to any authorized carrier drop-off point; be sure to obtain a receipt for your tracking records.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.